Explore articles and Cloudcast episodes focused on pharmacy operations, workflow improvement, disaster readiness, patient engagement, and business growth.
Pharmacists did not enter pharmacy to become experts in complicated software.Yet over time, complexity has become strangely normal.
Independent pharmacy owners make dozens, sometimes hundreds, of financial decisions every day. Every prescription represents a balance between serving patients and maintaining a healthy business. The challenge is that reimbursement is becoming increasingly complex, making it harder to know what a prescription will actually contribute to your bottom line. One of the latest examples is Medicare’s Maximum Fair Price (MFP) program.
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In July 2025, drugstore giant Rite Aid announced it will permanently close 114 of its 1,200 locations nationwide. This decision follows the company’s second Chapter 11 bankruptcy filing in less than two years. The first, in October 2023, was driven by mounting deficits and costly opioid-related lawsuits. Today, Rite Aid faces the same challenges only intensified by competition from retail giants like Walmart, Amazon, and Costco.
Cash discount fee. Processing fee. Service fee. These are terms independent pharmacies encounter daily, and they all point to one thing: merchant fees.
Because running your pharmacy shouldn’t come with compromises. If your software vendor isn’t delivering the performance and service your pharmacy deserves, it’s time to say YES to something better.